Questions,
answered.

Start with the SlowLuma Nova ($57) — our most compact and approachable device. Begin on the lowest setting, use water-based lubricant, and give yourself unhurried privacy. Most first-time users find their preference within 2–3 sessions.

Focus on three things: body-safe material (medical-grade silicone), a size that feels approachable (our Nova at 122 mm is the most popular first choice), and a simple single-button interface. Read our no-jargon buying guide for a step-by-step checklist.

Completely normal — and more common than you think. Every order ships in plain, unbranded packaging with a neutral sender name. Your bank statement shows a generic PayPal descriptor. Thousands of women order from us every month, and our care team is here if you have questions.

Charge it fully (about 90 minutes), wash it with warm water and mild soap, and find a private, comfortable space. Start on the lowest setting and explore what feels good. There is no right or wrong way — the goal is relaxation and pleasure.

Water-based lubricant is recommended for the most comfortable experience. It reduces friction and enhances sensation. Important: use only water-based lube with silicone devices — silicone-based lubricants can degrade the material over time.

Most users enjoy 10–20 minute sessions. Start with 5–10 minutes on the lowest setting and increase as you become comfortable. There is no medical limit — listen to your body and stop if anything feels uncomfortable.

Yes. Daily use is safe and many women incorporate it into their evening wind-down routine. There is no evidence that regular use causes desensitization or any negative effects. Clean your device before and after each use.

We offer a 30-day satisfaction guarantee on unopened items. For hygiene reasons, opened personal-care devices cannot be returned unless faulty — in which case our 1-year warranty covers a free replacement. Contact us at info@slowluma.com.

Yes, when made from body-safe materials. Every SlowLuma device uses medical-grade, hypoallergenic silicone — non-porous, phthalate-free, CE and RoHS certified. This is the same material class used in medical devices and premium kitchenware.

They are the same category — personal wellness devices designed for relaxation and self-care. SlowLuma devices are specifically engineered for women's wellness with body-safe materials, whisper-quiet motors, and elegant design.

No account is needed. Simply add your device to cart, check out with PayPal, and you're done. We only collect the information needed to fulfil your order — name, email, and shipping address.

Start with the lowest steady speed (mode 1) and explore from there. Modes 1–3 are steady speeds from gentle to confident. Modes 4–6 are wave and pulse patterns. Modes 7–10 are dual-motor signature patterns. Most users find their favourite within the first few sessions.

Absolutely. Many couples incorporate wellness devices into their shared routine. The compact size and whisper-quiet operation make SlowLuma devices ideal for partnered use. Communication is key — talk about what feels good.

Stop immediately. Wellness devices should never cause pain. Try a lower setting, add more water-based lubricant, or change the angle. If discomfort persists, discontinue use and consult a healthcare provider. Your comfort and safety come first.

Yes. You must be 18 years or older to purchase from SlowLuma. By placing an order, you confirm that you meet the legal age requirement in your jurisdiction.

Medical-grade, hypoallergenic silicone over an eco-conscious ABS core. The silicone is non-porous, phthalate-free, and body-safe. Every device is CE and RoHS certified. This is the same material class used in medical devices and premium kitchenware.

Body-safe means the material is non-porous (nothing absorbs into the surface), non-toxic (no harmful chemicals), and hypoallergenic (won't cause irritation). SlowLuma uses medical-grade silicone that meets all three criteria. Porous materials like jelly rubber can harbour bacteria even after cleaning.

Yes. All SlowLuma devices are completely free of phthalates, BPA, and other harmful chemicals. Our medical-grade silicone is chemically stable and inert — it will never leach chemicals, even with prolonged skin contact.

Every SlowLuma device is CE and RoHS certified. CE marking confirms compliance with European health, safety, and environmental standards. RoHS certifies the device is free of hazardous substances. Each production batch is inspected for surface finish before shipping.

Yes. We use the same platinum-cured, medical-grade silicone found in medical devices and premium kitchenware. It is non-porous, hypoallergenic, and chemically inert. This is fundamentally different from the TPE or jelly rubber used in budget devices.

The internal core is made from eco-conscious ABS (Acrylonitrile Butadiene Styrene) plastic — a durable, non-toxic material used in medical equipment and consumer electronics. It provides structural integrity while keeping the device lightweight.

No. Our devices are completely latex-free. The outer body is 100% medical-grade silicone, and the internal core is ABS plastic. Safe for users with latex allergies.

Material is the single most important factor. Non-porous silicone stays hygienic indefinitely — nothing absorbs into the surface. Porous materials like TPE develop microscopic pores that trap residue and degrade within months, creating a hygiene risk that no amount of cleaning can fix.

No. Medical-grade silicone is chemically stable and non-porous. With proper care (warm water and mild soap after each use, stored in a cool dry place), your SlowLuma device will look and feel the same in year three as it did on day one.

No. Silicone-based lubricants can degrade silicone toys over time by breaking down the surface. Always use water-based lubricant with SlowLuma devices. Water-based formulas are compatible, easy to clean, and enhance sensation.

The outer surface is a single seamless piece of velvety, soft-touch silicone — smooth and warm to the touch. It is firm enough to provide satisfying pressure but has a slight give that makes it comfortable against skin. No seams, no texture, no sticky feeling.

No. Every SlowLuma device has a seamless, unibody silicone exterior. There are no seams, joints, or crevices where bacteria could hide. This makes cleaning faster and more thorough — rinse, soap, rinse, done.

Each SlowLuma device comes in curated color options. The Nova offers Dusty Rose, Deep Mauve, and Sage. The Nova Pro comes in Coral Dusk and Mauve. The Aura offers Blush and Deep Mauve. The Solis features Strike Gold and Rose. The Sera comes in Cream and Sage.

The color is integrated into the silicone during the molding process — it is not a coating or paint. It will never fade, peel, or rub off, even with frequent washing. The color is as permanent as the material itself.

Nova: lightweight (most compact at 122 mm). Nova Pro: medium (139 mm body). Aura: 135 g. Solis: 117 g. Sera: 97 g — our lightest. All devices are designed to feel reassuring in the hand without causing fatigue during extended use.

Yes. Every production batch undergoes material safety testing including skin irritation, chemical composition, and surface finish inspection. Our medical-grade silicone meets ISO 10993 biocompatibility standards. CE and RoHS certifications provide additional third-party validation.

Silicone is non-porous, chemically stable, and lasts indefinitely. TPE (thermoplastic elastomer) is porous — it develops microscopic surface holes that trap bacteria and degrade within months. Silicone costs more but is fundamentally safer and more durable. All SlowLuma devices use silicone exclusively.

The exterior is 100% silicone with no exposed metal. The internal motors and charging components are sealed within the ABS core. The USB charging pin is the only metal contact point, and it is recessed to prevent skin contact during use.

Press and hold the power button for 2 seconds. The device will vibrate briefly to confirm it is on. Press the button to cycle through the 10 modes. Press and hold for 2 seconds to turn off. The single-button interface is designed to be intuitive from the first use.

Modes 1–3 are steady speeds (gentle, medium, confident). Modes 4–6 are wave and pulse patterns (rolling, rhythmic, heartbeat). Modes 7–10 are dual-motor signature patterns (alternating, overlapping, crescendo). Each mode offers a distinct sensation profile.

Start with mode 1 — the gentlest steady speed. Most of our testing panel found modes 1 and 2 ideal for everyday unwinding. Mode 3 is the strongest steady setting. Save patterns 4–10 for when you are ready to explore more variety.

Modes 7–10 use both motors in concert — alternating, overlapping, and crescendo patterns. Users describe the sensation as "layered" and "warmer" than single-motor devices. These are the modes that earned the Nova its 4.8-star rating from 124 reviewers.

No. For safety reasons, SlowLuma devices cannot be used while charging. The device will not power on when connected to the charger. A full charge takes approximately 90 minutes and provides 40–55 minutes of use depending on the model and setting.

The device cycles through modes sequentially with each button press. There is no display — the single-button interface is designed to be intuitive. If you lose track, simply press and hold to turn off, then turn on again to start from mode 1.

The Nova and Nova Pro feature dual motors: a 9,500 RPM core motor and a 12,000 RPM N20 precision motor. The Solis and Sera use a single motor spanning 150–9,500 RPM. Higher RPM means stronger vibration intensity.

Absolutely. Many users enjoy SlowLuma devices exclusively for external stimulation. The smooth, rounded tip and compact form factor make them ideal for external use. There is no requirement or expectation for internal use.

Press the power button once to advance to the next mode. The device cycles through all 10 modes and then returns to mode 1. You can change modes at any time during use — the transition is instant and seamless.

Speeds (modes 1–3) provide continuous, steady vibration at increasing intensity. Patterns (modes 4–10) vary the rhythm — waves that build and recede, pulses with heartbeat cadence, and dual-motor interactions. Speeds are consistent; patterns are dynamic.

Yes. The compact size and light weight make SlowLuma devices comfortable in any position — lying down, sitting, standing, or in the bath (they are IPX5 water-resistant). The single-button design means you can adjust settings without looking.

The Nova Pro has a 29 mm maximum resonance diameter. The Aura has the widest at 30 mm. The Nova provides balanced amplitude. Amplitude refers to the physical displacement of the vibration — higher amplitude creates a deeper, more enveloping sensation.

Nova: ~50 minutes on highest setting. Nova Pro: ~40 minutes at max intensity. Aura: ~40 minutes high-speed. Solis: ~55 minutes — the longest in the collection. Sera: ~55 minutes. Lower settings extend battery life significantly.

The 10 modes are pre-set with fixed intensity levels. Modes 1–3 provide increasing steady intensity. If you need a custom level, we recommend starting on mode 1 and progressing to mode 2 or 3 as desired. The pre-set modes cover the full range from barely-there to deep.

Start on mode 1 — it is deliberately gentle, designed for users who are new to wellness devices or prefer subtle sensation. The most common feedback from new owners is surprise at how much they enjoy the softest modes. You can always increase intensity later.

If mode 3 is not sufficient, try the dual-motor patterns (modes 7–10) which create a different, more intense sensation profile. For maximum power, consider the Nova Pro or Aura — both feature our strongest motors.

While SlowLuma devices are designed as personal wellness products, many users find them effective for relieving muscle tension in the neck, shoulders, and back. The dual-motor resonance can help relax tight muscles. They are not a substitute for medical treatment.

Press and hold the power button for 2 seconds. The device will vibrate briefly to confirm it is off. The device also has an automatic shut-off feature after extended continuous use to preserve battery life.

Between 40 and 55 minutes of continuous use depending on the model and setting. Nova: ~50 min. Nova Pro: ~40 min. Aura: ~40 min. Solis: ~55 min. Sera: ~55 min. Lower settings extend battery life significantly — mode 1 can last over 90 minutes.

A USB pin charging cable is included in the box. Connect the pin to the charging port on the device and the USB end to any USB power source (wall adapter, computer, power bank). A full charge takes approximately 90 minutes.

Approximately 90 minutes for a full charge. The Nova Pro, Aura, Solis, and Sera feature 500 mAh batteries with fast charging. The Nova has a smaller battery optimized for its compact size. All models include the USB pin charging cable in the box.

USB pin charging. A proprietary pin-to-USB cable is included with every device. The pin connector is recessed and sealed, maintaining the IPX5 water-resistance rating. Do not use third-party charging cables as they may not fit the recessed port.

Yes. The included USB cable works with any standard USB power source — wall adapters, computer USB ports, power banks, and car chargers. The device draws 450 mA during charging, which is compatible with all standard USB ports.

The device will produce a noticeably weaker vibration as the battery depletes. There is no battery indicator light — we recommend charging after every 2–3 uses to ensure your device is always ready. A full charge takes only 90 minutes.

We recommend unplugging after the device is fully charged (about 90 minutes). While the device has overcharge protection, continuous charging beyond full capacity can gradually reduce long-term battery health. A quick 90-minute charge provides 40–55 minutes of use.

Nova Pro, Aura, Solis, and Sera: 500 mAh lithium polymer battery. Nova: smaller capacity optimized for its compact 122 mm form factor. All batteries are rechargeable via the included USB pin cable and rated for hundreds of charge cycles.

Devices are shipped with a partial charge for safety during transport. We recommend charging fully before first use — approximately 90 minutes. This ensures optimal battery calibration and the full 40–55 minute runtime from your very first session.

The battery is not user-replaceable — it is sealed within the unibody design to maintain the IPX5 water-resistance rating. The lithium polymer battery is rated for hundreds of charge cycles, providing years of regular use. The 1-year warranty covers any battery defects.

First, ensure the USB pin is fully inserted into the charging port — it should click into place. Try a different USB power source. If the device still won't charge after 30 minutes, contact us at info@slowluma.com — the 1-year warranty covers charging defects.

Yes. Every SlowLuma device includes a USB pin charging cable in the box. No additional purchase is needed. If you lose the cable, contact us at info@slowluma.com for a replacement.

No. SlowLuma devices use a USB pin charging connector and are not compatible with wireless charging pads. The sealed design that enables IPX5 water resistance prevents wireless charging coil integration.

The lithium polymer batteries are rated for 500+ charge cycles. With typical use (charging every 2–3 sessions), this translates to years of regular use. Battery capacity naturally decreases slightly over time, but the 1-year warranty covers any abnormal degradation.

A slight warmth is normal during charging — this is the lithium battery accepting charge. The device should never become hot. If the device feels unusually warm during charging, disconnect it and contact us at info@slowluma.com.

All SlowLuma devices are rated IPX5 water-resistant. They rinse clean under running water with mild soap and handle splashes with ease. They are not designed for full submersion in a bath — do not immerse the device in water.

IPX5 means the device can withstand water jets from any direction. It handles rinsing under a tap, splashes, and shower use. It does NOT mean the device can be submerged in water. For full submersion, you would need IPX7 or higher.

Yes. IPX5 water resistance means your SlowLuma device handles shower use safely. Rinse it under running water, use it in the shower, and clean it without worry. Do not submerge it in a bath or pool.

Rinse under warm running water with mild, unscented soap. Rub gently with your fingers. Rinse thoroughly. Pat dry with a clean towel or air dry. The seamless silicone surface means there are no crevices for bacteria to hide — cleaning takes less than 30 seconds.

No. Warm water and mild, unscented soap are sufficient. The non-porous silicone surface does not harbour bacteria, so a simple wash is all that is needed. If you prefer a dedicated toy cleaner, any water-based, pH-balanced formula works well.

No. While the device is water-resistant, the dishwasher's heat and harsh detergents can damage the silicone surface and internal components. Hand wash with warm water and mild soap — it takes less than 30 seconds.

No. Boiling water can damage the internal motors and battery. The non-porous silicone surface does not require sterilization — warm water and mild soap are sufficient for complete hygiene. If you want extra peace of mind, use a dedicated toy cleaner spray.

Clean before and after every use. This takes less than 30 seconds with warm water and mild soap. The non-porous silicone means bacteria cannot penetrate the surface, so a quick wash is all that is needed for complete hygiene.

No. Alcohol, bleach, and harsh chemical cleaners can degrade the silicone surface over time, causing it to become tacky or discolored. Stick to warm water and mild, unscented soap. For extra hygiene, a pH-balanced toy cleaner is a safe alternative.

If sharing, clean the device thoroughly between users with warm water and mild soap. The non-porous silicone surface makes sharing hygienic when properly cleaned. For maximum safety, some users prefer to use a barrier (condom) when sharing.

The charging port is recessed and sealed to prevent water ingress during normal use and rinsing. If water does enter, dry the port thoroughly before charging. Never charge a wet device. If you suspect water damage, contact us at info@slowluma.com.

No. IPX5 rating does not cover submersion. Hot tubs and pools involve full submersion which can damage the device. Additionally, hot water (above 40°C) can degrade the silicone. Shower use is fine; submersion is not.

Pat dry with a clean, lint-free towel or let it air dry on a clean surface. Ensure the device is completely dry before storing, especially around the charging port. Do not use a hairdryer or heat source — room temperature air drying is sufficient.

We recommend unscented, mild soap. Fragranced soaps can leave residue on the silicone that may cause irritation during next use. A gentle, pH-balanced, unscented soap is the safest choice for intimate products.

Use warm (not hot) water. Water above 40°C can degrade the silicone over time. Warm tap water with mild soap is ideal. The device should feel comfortably warm to the touch — never hot.

All SlowLuma devices operate at or below 60 decibels measured at 30 cm — quieter than a soft conversation and inaudible through a closed door. The lowest settings are barely audible even in a quiet room.

No. At ≤60 dB, SlowLuma devices are quieter than a normal conversation. Through a closed door, the sound is inaudible. Many of our customers live with roommates or family and report complete discretion.

All devices are rated at ≤60 dB. The Solis and Sera (single motor) are marginally quieter than the dual-motor models at the highest settings. At modes 1–3, all devices are essentially whisper-quiet.

Slightly. The highest settings produce a slightly stronger hum, but still within the ≤60 dB limit. Even at maximum intensity, the sound is quieter than a bathroom exhaust fan. Most users find modes 1–3 virtually silent.

Completely. All orders ship in plain, unbranded cardboard boxes with a neutral sender name. Nothing on the outside indicates the contents, the brand, or the product category. Even the person delivering your package will not know what is inside.

The shipping label shows a neutral sender name with no reference to SlowLuma or the product category. The return address is generic. There are no logos, product images, or suggestive text anywhere on the outside of the package.

No. Charges appear under a neutral billing descriptor via PayPal. There is no reference to SlowLuma, product names, or the wellness category. Your bank statement will show a generic PayPal transaction.

Yes. SlowLuma devices are compact and travel-friendly. The Nova Pro features a flush power button specifically designed to prevent accidental activation in luggage. All devices are legal to carry in both carry-on and checked luggage in most countries.

No. Personal wellness devices are legal to carry through airport security in most countries. They do not trigger any alerts. The compact, non-threatening design of SlowLuma devices means they blend in with other personal electronics.

The compact size means SlowLuma devices fit easily in a drawer, nightstand, or travel bag. The elegant, non-clinical design means they do not look out of place on a nightstand. A drawstring pouch (not included) provides additional discretion.

Yes. The combination of ≤60 dB operation, compact size, and elegant design means you can use your device with complete privacy. Many users enjoy their SlowLuma while others are in the next room — the sound is inaudible through a closed door.

SlowLuma devices are designed to be beautiful objects first — elegant enough to leave on a nightstand. The smooth, minimal silhouette in muted tones does not scream "wellness device." Many users display them openly without a second thought.

Yes. Every order, every country, no minimum. Free worldwide shipping is included in the price you see — no hidden fees, no surcharges, no exceptions.

Orders are dispatched within 1–2 business days. Delivery typically takes 5–12 business days depending on your destination. Every order includes a tracking number so you can follow your package in real time.

Yes. SlowLuma ships to every country worldwide. There are no restricted destinations and no additional fees for international orders. Delivery times vary from 5–12 business days depending on destination.

You will receive a tracking link by email as soon as your order ships. You can also reply to your confirmation email and our care team will look it up for you. Tracking updates in real time as your package moves.

Yes. Plain, unbranded cardboard box. Neutral sender name. No logos, no product images, no indication of contents. The person delivering your package will not know what is inside. This is non-negotiable for us.

Contact us at info@slowluma.com with your order number. We will investigate with the carrier and send a replacement if the package is confirmed lost. Our 1-year warranty and customer-first policy means we always make it right.

Contact us at info@slowluma.com as soon as possible. If your order has not yet shipped (usually within 1–2 business days), we can update the address. Once shipped, we cannot redirect the package.

Currently we offer standard free worldwide shipping (5–12 business days). Express shipping is not yet available, but we are working on adding it. Sign up for our newsletter to be notified when express options launch.

We partner with multiple international carriers to ensure reliable delivery to every country. The specific carrier depends on your destination. All shipments include tracking.

Most orders do not require a signature. The package can be left at your door or mailbox. If your carrier requires a signature and you are not home, they will leave a notice for redelivery or pickup.

Contact us at info@slowluma.com with photos of the damage and your order number. We will send a replacement immediately — no need to return the damaged item. The 1-year warranty covers all shipping damage.

We do not currently offer local pickup. All orders are shipped directly to your address. Free worldwide shipping means there is no advantage to picking up — your device arrives at your door in discreet packaging.

Yes. We ship to PO boxes, APO/FPO addresses, and all standard residential and commercial addresses. Simply enter your PO box as the shipping address during checkout.

Contact us immediately at info@slowluma.com. If the order has not shipped, we can correct the address. If it has already shipped, we will work with the carrier to redirect the package or send a replacement to the correct address.

Yes. You will receive an order confirmation email immediately after checkout, and a shipping confirmation with tracking number once your order dispatches (within 1–2 business days). Check your spam folder if you do not see it.

We offer a 30-day satisfaction guarantee on unopened items. For hygiene reasons, opened personal-care devices cannot be returned unless faulty — in which case we replace them immediately. Contact info@slowluma.com to start a return.

Every SlowLuma device is covered by a 1-year warranty against manufacturing defects. This covers motor failure, battery defects, material flaws, and button malfunctions. If your device fails due to a defect, we replace it immediately at no cost.

The warranty covers any defect in materials or workmanship for one year from delivery. This includes motor failure, battery defects, material flaws, and button malfunctions. It does not cover damage from misuse, drops, or water submersion beyond the IPX5 rating.

Email info@slowluma.com with your order number. Our team responds within one business day and will send a prepaid return label where applicable. Refunds are processed within 3–5 business days of receiving the return.

Email info@slowluma.com with your order number and a description of the issue. Include photos or video if possible. We respond within one business day and ship a replacement immediately for confirmed defects.

If your device is unopened, you can return it within 30 days for a full refund and place a new order for the model you prefer. For opened devices, exchanges are only available for manufacturing defects under the 1-year warranty.

Contact us at info@slowluma.com with your order number. If the issue is a manufacturing defect within the 1-year warranty period, we will send a replacement immediately. No repair attempts, no waiting — we replace it.

For unopened returns, the original packaging is required. For warranty claims on defective devices, the original packaging is not required — just the device itself. Contact us at info@slowluma.com to start the process.

Refunds are processed within 3–5 business days of receiving the returned item. The refund is issued to the original payment method via PayPal. You will receive an email confirmation when the refund is processed.

Contact us at info@slowluma.com with your order number and a photo of what you received. We will send the correct product immediately and provide a prepaid return label for the incorrect item. No cost to you.

No. We do not charge restocking fees for unopened returns within the 30-day window. The full purchase price is refunded to your original payment method. Free return shipping is provided where applicable.

After the warranty period, we still want to help. Contact us at info@slowluma.com and we will do our best to assist — whether that is troubleshooting, a discounted replacement, or guidance on extending the life of your device.

We collect only what is needed to fulfil your order: name, email, and shipping address. We never sell your data, never share it with third parties for marketing, and honor deletion requests under GDPR and CCPA. Read our full Privacy Policy.

No. Charges appear under a neutral billing descriptor via PayPal. There is no reference to SlowLuma, product names, or the wellness category. Your bank statement shows a generic PayPal transaction.

All payments are processed entirely by PayPal. Your credit card, debit card, and bank details never touch SlowLuma's servers. We receive only a payment confirmation and your shipping address. PayPal uses industry-leading encryption and fraud protection.

Never. We do not sell, rent, or share your personal data with third parties for marketing purposes. Your information is used exclusively for order fulfilment, customer support, and — with your consent — our newsletter.

Yes. Email info@slowluma.com with the subject "Data Deletion Request" and we will delete all personal data associated with your email address within 30 days, in compliance with GDPR and CCPA requirements.

We use only essential cookies required for the shopping cart and language preference. We do not use advertising cookies, social media trackers, or third-party analytics cookies. Your browsing is not tracked across the web.

Yes. Our website uses HTTPS encryption (SSL/TLS) for all data transmission. Payment processing is handled entirely by PayPal's secure platform. We do not store any payment information on our servers.

We only email from info@slowluma.com. If you receive a suspicious email, do not click any links and do not provide personal information. Forward it to info@slowluma.com and we will investigate. We will never ask for your password or payment details by email.

Yes. No account is needed. Simply add to cart, check out with PayPal, and you are done. We only collect the information needed to fulfil your order — name, email, and shipping address.

Every marketing email includes a one-click unsubscribe link at the bottom. Click it and you will be removed from our mailing list immediately. Order confirmation and shipping emails are transactional and cannot be unsubscribed from.

During checkout, PayPal collects your payment information on their secure platform. We receive your name, email, shipping address, and order details. We do not see or store your payment card numbers, bank details, or financial information.

Yes. We comply with the General Data Protection Regulation (GDPR) for European customers and the California Consumer Privacy Act (CCPA) for California residents. You have the right to access, correct, delete, and port your personal data at any time.

The SlowLuma Nova ($57) is the best first device for most women. It is the most compact at 122 mm, has a simple single-button interface, and offers 10 modes from gentle to deep. For maximum intensity, choose the Nova Pro ($62) or Aura ($64).

The Nova Pro pairs a larger 150-class core motor with the N20 precision motor for deeper resonance, adds a 500 mAh battery, and uses a two-tone matte finish with a flush power button. The Nova is more compact (122 mm vs 139 mm) and travel-friendly. Both share the same 10 modes and body-safe materials.

The Aura has the widest resonance at 30 mm amplitude (vs 29 mm on the Nova Pro) — the deepest, most enveloping sensation in our collection. The Nova Pro focuses on raw motor power with its 150-class core. The Aura weighs 135 g and has a slightly different form factor. Both are dual-motor with 10 modes.

The SlowLuma Sera at $48 is our most affordable device. It is the slimmest at 97 g, offers the longest runtime at ~55 minutes, and features the same body-safe materials and 10 modes as the rest of the collection. Exceptional value.

The Solis and Sera both offer approximately 55 minutes of runtime — the longest in the collection. Both feature 500 mAh batteries. Lower settings extend battery life to 90+ minutes.

The Nova (122 mm) is the most compact and travel-friendly. The Nova Pro features a flush power button specifically designed to prevent accidental activation in luggage. All devices are legal in carry-on and checked bags.

The Nova Pro features our strongest motor — a 150-class core at 9,500 RPM paired with a 12,000 RPM precision motor. The Aura matches it with the widest 30 mm amplitude. Both deliver the deepest sensation we make.

Dual-motor (Nova, Nova Pro, Aura) creates layered, resonant sensation — the difference is texture, not just strength. Single-motor (Solis, Sera) is simpler, lighter, and offers longer battery life. For a first device, either works beautifully. Dual-motor is the signature SlowLuma experience.

The Nova at $57 is our bestseller with a 4.8-star rating from 124 reviews. It combines dual motors, 10 modes, medical-grade silicone, and IPX5 water resistance in a compact 122 mm form. With free worldwide shipping and a 30-day guarantee, it is exceptional value.

The Solis ($68) features a polished Strike Gold accent that makes it the most giftable piece we make. It also has the longest runtime at ~55 minutes. The elegant design and premium feel make it perfect for gifting.

Yes. Our shop page features a side-by-side comparison table covering motors, modes, size, battery, noise, and best use case for all five devices. You can also read our Nova Buying Guide for an in-depth comparison.

We do not offer in-person trials, but our 30-day satisfaction guarantee on unopened items means you can order with confidence. If the device is not right for you, return it unopened within 30 days for a full refund.

We accept PayPal Wallet, Pay Later, credit cards, debit cards, Venmo (US), Google Pay, and Apple Pay — all processed securely through PayPal. Your payment details never touch our servers.

Subscribe to our newsletter for 10% off your first order. We also run seasonal promotions throughout the year. Follow us on Instagram or Pinterest to be the first to know about sales.

SlowLuma devices are available exclusively at slowluma.com. Buying direct ensures you receive a genuine product with full warranty coverage, free worldwide shipping, and our 30-day satisfaction guarantee. We do not sell through third-party marketplaces.

Store in a cool, dry place away from direct sunlight. A drawer, nightstand, or the original box works perfectly. Avoid storing in damp bathrooms or hot cars. If possible, use a drawstring pouch to protect the silicone surface from dust.

With proper care, your SlowLuma device will last for years. The medical-grade silicone is chemically stable and non-porous. The lithium battery is rated for 500+ charge cycles. The 1-year warranty covers any manufacturing defects.

We recommend water-based lubricant only. Massage oils, body lotions, and silicone-based lubricants can degrade the silicone surface over time. Water-based formulas are compatible, easy to clean, and enhance sensation.

Medical-grade silicone should never develop an odor. If you notice an unusual smell, clean thoroughly with warm water and mild soap. If the odor persists, it may indicate a material defect — contact us at info@slowluma.com for a warranty replacement.

No. Water above 40°C can degrade the silicone. Use warm (not hot) water for cleaning. The device is IPX5 rated for shower use at normal water temperatures. Do not submerge in hot water.

Store in a drawer, pouch, or the original box. If the device does collect dust, simply rinse under warm water with mild soap — the seamless silicone surface cleans completely in seconds.

External use during pregnancy is generally considered safe. For internal use or if you have any concerns, consult your healthcare provider. Every pregnancy is different, and professional medical advice should always take priority.

A tacky surface may indicate exposure to silicone-based lubricant, harsh chemicals, or extreme heat. Clean with warm water and mild soap. If the tackiness persists, the material may be compromised — contact us at info@slowluma.com for a warranty assessment.

Absolutely. All orders ship in plain, unbranded packaging — perfect for gifting. Simply enter the recipient's shipping address during checkout. The elegant design and premium unboxing experience make SlowLuma devices a thoughtful gift.

We do not currently offer gift wrapping, but every order arrives in an elegant, minimal package that feels like a gift. The unbranded outer box opens to reveal a beautifully designed inner package.

We do not currently offer gift messages, but you can add a note to the recipient in the PayPal checkout notes field. We are working on adding a dedicated gift message feature.

The Nova is the most popular for couples — compact, quiet, and easy to incorporate into shared time. The Aura offers the deepest sensation for couples who want maximum intensity. All devices are whisper-quiet for discretion.

Yes. Many couples incorporate wellness devices into their shared routine. The compact size and whisper-quiet operation make them ideal for partnered use. Communication is key — talk about what feels good and explore together.

The Sera ($48) is the perfect entry point — our slimmest, lightest, and most affordable device. For a more premium gift, the Solis ($68) features a gold accent and the longest runtime.

We do not currently offer gift cards, but we are working on adding them. Sign up for our newsletter to be notified when gift cards become available. In the meantime, you can order a device directly to the recipient's address.