Your privacy,
respected.
We collect only what we need, never sell your data, and honor every deletion request. Plain language, no legal fog.
What we collect and why
What personal data does SlowLuma collect?
We believe in data minimalism. Here is exactly what we collect and why:
| Data | Purpose |
|---|---|
| Name | Order fulfilment and shipping label |
| Email address | Order confirmation, tracking, and support |
| Shipping address | Delivery of your order |
| Order details | Fulfilment, warranty, and returns |
That is it. We do not use analytics trackers that follow you across the web. We do not build advertising profiles. We do not collect data "just in case."
Does SlowLuma sell my personal data?
We will never sell your data. Not to advertisers, not to data brokers, not to "trusted partners." Your information stays with us and is used only to serve you. If you subscribe to our newsletter, you can unsubscribe at any time with one click.
How is my payment information handled?
We chose PayPal as our payment processor because it is one of the most secure payment platforms in the world. When you check out, your payment details are entered directly into PayPal's secure interface — not ours. We never see, store, or have access to your card numbers, bank account details, or financial information.
Will SlowLuma appear on my bank statement?
Your privacy extends to your bank statement. The charge will appear as a generic PayPal transaction with a neutral descriptor. There will be no mention of SlowLuma, wellness products, or anything that identifies the nature of your purchase.
You are in control
How can I access my data?
How can I delete my data?
You have the right to request deletion of your personal data at any time. This includes your name, email, shipping address, and order history. We will process your request within 30 days and confirm deletion by email. Note that we may be required to retain certain records for legal or tax purposes, but we will inform you if that applies.
What about cookies?
Our website uses a minimal set of cookies: one to remember your shopping cart contents, one to remember your language preference, and one to keep you logged in if you create an account. No tracking pixels, no advertising cookies, no third-party analytics.
GDPR and CCPA compliance
Whether you are in the EU, California, or anywhere else in the world, we extend the same privacy rights to every customer. You can request access to your data, correct inaccuracies, delete your information, or export your data to another service — all by emailing info@slowluma.com.
Shop with confidence.
Discreet packaging, neutral billing, and a privacy policy that actually respects you. Free worldwide shipping on every order.
We take them seriously.
Email us about data access, deletion, or any privacy concern.